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Have questions about Syncora? We’re here to help! Whether you need support, have feedback, or want to collaborate, reach out to us, and our team will get back to you promptly.

info@syncora.com

947-941-1751

Customer Support

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Customer Support

Need help with Syncora? Our support team is here for you—reach out anytime at support@syncora.com.

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For press releases, partnerships, or media inquiries, contact our communications team at marketing@syncora.com.

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    Our Location

    Find Us: Connecting Near and Far

    Headquarters

    28260 Franklin Rd,
    Southfield, MI 48034
    Email: info@syncora.com
    Phone: 947-941-1751

    Have any questions for us?

    Explore our FAQs for quick answers to common inquiries.

    General:

    What is Syncora and how can it help my study startup?

    Syncora is an automation platform designed specifically for study startups. It streamlines and automates processes like data collection, document management, and project tracking, helping you save time, reduce errors, and scale more efficiently.

    Which processes can Syncora automate for my startup?

    Syncora automates various key functions, including study setup, regulatory compliance, task management, and document submission. It helps you manage workflows, track progress, and stay organized—all in one place.

    Is Syncora suitable for small study startups or only large organizations?

    Syncora is built to scale with your needs. Whether you’re a small startup or a large organization, our platform is flexible enough to adapt and grow with you.

    Can Syncora handle complex study protocols or workflows?

    Absolutely! Syncora is designed to manage even complex workflows. Whether you have detailed regulatory requirements or multifaceted study protocols, our platform can automate and streamline these processes to improve efficiency.

    Do I need technical expertise to use Syncora?

    Not at all. Syncora is user-friendly and intuitive. You don’t need to be a technical expert to navigate the platform. We also provide training and support to help you get up and running quickly.

    How does Syncora improve collaboration within my team?

    Syncora centralizes all your study-related information in one place, allowing for real-time updates and communication. This improves transparency, reduces the risk of miscommunication, and helps your team collaborate more effectively.

    Is Syncora scalable as my business grows?

    Yes! Syncora is designed to scale with your business, whether you’re adding more team members, managing multiple projects, or expanding your operations.

    Can I access Syncora on mobile?

    Yes, Syncora is fully accessible on mobile devices, allowing you and your team to manage and track study progress from anywhere, at any time.

    Integration & Support:

    Is Syncora easy to integrate with the tools I’m already using?

    Yes, Syncora is designed to seamlessly integrate with existing software and tools commonly used by study startups. We provide easy setup guides and customer support to help with the integration process.

    What kind of customer support does Syncora provide?

    Syncora offers 24/7 customer support through various channels such as email, live chat, and phone. Our team is always ready to help with any technical issues or questions you may have.

    Data Security:

    How secure is the data on Syncora?

    We take data security very seriously. Syncora follows industry-standard security protocols, including end-to-end encryption, to ensure your data remains safe and secure at all times.

    Can Syncora help me stay compliant with regulatory requirements?

    Yes! Syncora includes features that ensure you stay compliant with industry regulations and standards. It automates tasks like document management, approvals, and reporting, helping you meet compliance requirements without the hassle.

    Pricing:

    What are the pricing plans for Syncora?

    Syncora offers flexible pricing based on your business size and needs. You can choose from various plans designed to meet different levels of usage. Contact us for a personalized quote.

    What happens if I need customization for my specific needs?

    We offer customization options to tailor Syncora to your unique requirements. Our team can work with you to develop solutions that fit your specific workflow or business needs.

    Trial & Training:

    Can I try Syncora before committing?

    Yes, we offer a free trial so you can experience the platform’s features and benefits before making a decision. Sign up today to get started!

    Do you offer live training sessions?

    Yes, we do offer live training sessions. These sessions are held twice a week, and we recommend booking in advance to secure your spot. You’ll likely be joined by others from similar industries, providing a collaborative learning experience.